360 DIGITAL MARKETING
Elsie’s daughter
View Elsie’s Daughter Website ›
ABOUT
Elsie’s Daughter, an Appalachian bistro-inspired restaurant and bar with a bold spirit and a warm heart.
Adjacent to The Hotel Chalet, Elsie's Daughter is equal parts soulful and chic, blending local, classic flavors with modern flair.
The OPPORTUNITY
As The Hotel Chalet relaunched its brand within the historic Chattanooga Choo Choo district, its signature restaurant, Elsie’s Daughter, was uniquely positioned to grow.
With a distinctive culinary concept and a built-in hotel audience, the restaurant had a strong foundation; the opportunity was to amplify its presence among both Chattanooga locals and regional travelers. By elevating Elsie’s Daughter from a hotel amenity to a true stand-alone dining destination, the goal was to increase brand awareness, drive higher reservation volume, and solidify its place within Chattanooga’s fast-evolving and competitive dining scene.
The Action
1AX was engaged to build a full-funnel, multi-channel program that would introduce Elsie’s Daughter to Chattanooga diners and turn interest into reservations. Our approach was designed to reach guests at every stage of the journey, from first discovery through to confirmed booking and repeat visits.
To capture high-intent diners already looking for a place to eat, we launched Paid Search campaigns around brand, dining, and Chattanooga-area keywords, complemented by Yelp Ads reaching people actively browsing nearby restaurants. This ensured Elsie’s Daughter appeared prominently when intent to dine was highest, driving qualified traffic straight into the reservation flow.
To build broader local buzz, we ran Paid Social campaigns using geo- and interest-based targeting to introduce Elsie’s Daughter to Chattanooga locals and regional travelers. A mix of creative formats highlighted the restaurant’s story, seasonal menus, and programming, generating top-of-funnel awareness that would fuel long-term demand.
To turn that interest into bookings, we activated OpenTable Ads to position Elsie’s Daughter at the top of in-platform search results and paired this with email marketing to hotel guests, past diners, and local subscribers. Curated sends spotlighted new menus and programming, keeping the restaurant top-of-mind and driving both immediate reservations and repeat visits.
The Results
The multi-channel strategy delivered significant lift across awareness, engagement, and reservation performance for Elsie’s Daughter. Paid Social campaigns generated strong top-of-funnel impact, driving over 6,000 sessions to the website and 5,400 new users, expanding the restaurant’s reach among both local audiences and regional travelers.
+546%
Restaurant COVERS YOY
$6:1
Paid Search
ROAS
30%
Marketing Email Open Rate
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